System integration – the aim is the name

System integration promises a lot but is often the downfall of a cogent cloud transformation program. One of the most frequently asked questions from our clients is “Does Moodle integrate with CRM?” or, “Does Moodle integrate with our HRIS?”, since the integration dream was pitched as part of procuring that product. The answer that our clients want to hear is “Yes, out-of-the-box, it just works.”